What To Do If You've Been A Victim of Identity Theft

Summer 2010 CSANews Issue 75  |  Posted date : Jul 20, 2010.Back to list

Canada is one of the safest countries in the world to live and conduct business. Unfortunately crime exists everywhere and fraud can occur. Each year some Canadians find themselves victims of debit or credit card fraud and even identity theft. TD Canada Trust offers these simple steps that can help if you become a victim.

Credit Card Fraud
  • Contact your credit card issuer right away. They will take the appropriate steps to protect you from further fraud.
Debit Card Fraud
  • Contact your financial institution. They will also take the appropriate steps to protect you from further fraud.
Fraud While Shopping Online
  • Depending on whether it was your debit or credit card that was compromised, contact either your credit card issuer or financial institution.
  • You may wish to report the crime to the website of the merchant you dealt with.
Identity Theft
  • If you are a victim of identity theft, immediately contact every organization and company that you deal with and cancel or close your accounts to prevent further damage to your reputation.
  • Contact all federal and provincial identity document issuing agencies because your Social Insurance Number, Birth Certificate, or other important documents may have been compromised.
In addition, there are a few easy steps you should take regardless of what type of fraud has occurred:
  • Report the fraud to the Canadian Anti-Fraud Center (formerly known as Phonebusters) at info@phonebusters.com
  • Call the credit bureau, ask for your credit reports and have fraud alerts placed on your credit reports.
  • Notify the police and file a report.