Credit Card Fees

Fall 2011 CSANews Issue 80  |  Posted date : Sep 02, 2011.Back to list

Dear Bird Talk,

Today, I spoke to a different person at Belk customer service regarding the bill with penalties which I received. This person agreed to drop $30.00 in penalties bringing my bill down to $42.00.

I paid with MasterCard but this person tried to charge me $15.00 for using it. I said absolutely not. She waived the fee.

They surely do try to take advantage of the customer at Belk in Florida.

Karen
Alberta


Response:
Ed: Hi Karen – isn’t it amazing how many ways in which you can save money? I should point out that it is illegal under the merchant MasterCard and VISA contracts to charge an extra fee for paying by credit card. Any reader who encounters this should refuse to pay the fee and state the reason. If you question charges and ask for any specials, you may be surprised at the results. Everything from ordering a pizza to renewing your telephone or Internet service will probably have “hidden” specials, but you have to ask for them.