CSANews 92 - page 5

FALL 2014
is published four times a year and is Copyright
FALL 2014 by Medipac International Communications Inc.,
180 Lesmill Road, Toronto, Ontario M3B 2T5. (416)441-7000.
Subscription Price:
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Published by Medipac International Communications Inc.
Opinions expressed are those of the writers and are not necessarily
those of the CSA, Medipac International Communications Inc. or its
affiliates, their Directors, Officers, or other employees or agents.
Canadian Publications Mail Product Sales Agreement No: 40063603.
ISSN No: 1195-2393
Dr. Robert MacMillan
Willa McLean
Andrew Moore-Crispin
Rex Vogel
Ron Bellamy
Contributing Editors
Michael Coren
Jennifer Cox
Shari Darling
James Dolan
Barb & Ron Kroll
Bob Slack
Jim Sherb
Ron Steeves
Karen Huestis
John Foster
Gerry Brissenden
James Leroux
Nancy Hopcraft
Michael MacKenzie
Wallace Weylie
First Vice-President
Second Vice-President
Past President
Executive Director
Legal Counsel
CSA Editor
Vice President 
Art Director
Director of Sales
Account Manager
Director of Operations
Marketing Coordinator
Staff Photographer
J. Ross Quigley
Bob Slack
Chris Bradbury
Peter Prusa
Neville B. Levin
Fran Castricone
Paula McGovern
Kim Saunders
Doug Miller
FALL 2014 | ISSUE 92
J. Ross Quigley
We acknowledge the financial support of the Government
of Canada through the Canada Periodical Fund of the
Department of Canadian Heritage.
As expected,
many of the other travel insurance plans
have implemented substantial rate increases this year. Their
overhead costs and poor claims administration systems
have finally caught up with them and rates appear to be up
by 10-15% – and sometimes as high as 50%. What a terrible
way to treat your clients.
For years, many insurers have attempted to match our rates
by providing poorer coverage, low benefit limits and very
long and arduous pre-existing condition clauses. Some of
them also were, and are, quite brutal in their claims denials.
It reminded me of North Korea for some ridiculous reason,
so we are highlighting South Korea in this issue, for fun. It
sounds like a tremendously interesting place, and safe to
boot. I am adding it to my bucket list.
Our Early Bird travel insurance sales have again smashed all
previous records and we took more than 50,000 phone calls
in the 45-day period. What a pleasure to have such great
employees who pitch in and help at every turn, and stay
late into the night to get your questions answered and your
policies issued. People who care are hard to find and we
have a lot of them.
Fall is upon us and I am already thinking about the things
that we have to take with us when we go south. We always
forget something, but we do seem to be getting better
every year. I am a little excited, thinking what the future will
We crossed another milestone recently by transferring more
than $50 million dollars for our snowbird clients during
the past year, through our Snowbird Currency Exchange
Program. So if you still have some loose ends before your
trip, give us a call and we may be able to help.
As always – travel safely!
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